Closing a Case

Content

  • Introduction
  • Closing a Foster Care Case
  • Closing an Adoption Case
  • Finalization/Disruption Date
  • Changing Discharge Information

Introduction

This article is meant to assist you with closing case in the extendedReach system.

If you have a question not addressed here, you can search at the bottom of this article in Related Articles or you can contact support at support@extendedreach.com

Closing a Foster Care Case

From a case file, hover over the “Discharge” button in the action bar and click on “Foster Care Case” from the drop-down menu.

Note: this option is not available for all users. If the Discharge button is not available, please contact your agency administrator to discharge the case for you. 

Image: “Access Close Foster Care Cases”

Complete the fields and click OK.

Image: “Close Foster Care Cases Fields”

View Name Description
Discharge All Siblings Select “yes” or “no” from the drop-down menu.
Outcome Indicate the outcome/reason for the discharge from the drop-down menu.
Discharge Type Select “successful”, “unsuccessful”, or “emergency” from the drop-down menu.
Discharged To Family or facility the case was discharged to.
Contact Name Name of the best contact at the facility or household (if applicable).
Address Address of the family or facility the case was discharged to.

Closing an Adoption Case

From a case file, hover over the “Discharge” button in the action bar and click on “Adoption Case” from the drop-down menu.

Image: “Access Close Adoption Cases”

Complete the fields and click OK.

Image: “Close Adoption Cases Fields”

View Name Description
Discharge All Siblings Select “yes” or “no” from the drop-down menu.
Outcome Indicate the outcome/reason for the discharge.
Finalization Ordered Type in the date, or click on the calendar icon to select the date, when finalization was ordered.

Finalization/Disruption Date

Type in the date, or click on the calendar icon to select the date, when finalization was ordered.

Image: “Close Foster Care Cases Fields”

Place a check-mark in the box next to “Adoption was disrupted” if this is the case.

Changing Discharge Information

From a case file, hover over the “Reopen” button in the action bar and from the drop-down menu, click on the action you wish to change.

Image: “Changing Discharge Information”

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