Posting Messages to the Foster Family Website

Content

  • Introduction
  • Explanation and Purpose of Posting Messages to the Foster Family Website
  • Methods of Posting Messages to the Foster Family Website
  • Deleting a Post from the Foster Family Website
  • Viewing a Post on the Foster Family Website

Introduction

This article is meant to assist you with posting messages to the Foster Family Website.

If you have a question not addressed here, you can search at the bottom of this article in Related Articles or you can contact support at support@extendedreach.com.

Explanation and Purpose of Posting Messages to the Foster Family Website

Posting messages to the Foster Family Website is a quick communication tool. These messages are known by families as “Private Posts with your Caseworker”. They are not included in Case Notes, as they are not official records. Posting a message will show on the Foster Family Website “Communication” tab. It will also generate an email to the family with the content of the message.

There are two ways of posting a message on the Foster Family Website:

Option 1. From your extendedReach Home Page, click on “Post Message to Homes”.

NOTE: the setting "Add: Home Activities" must be enabled in the user's User ID in order to post messages to the homes.  

Image: “Family Website Posts”

  • Complete the fields:

Image: “Post a Message Screen”

Field Name Description
Select the families to send this message to Check the box next to the family/families you wish to include in this message.
Showing From the drop-down menu, select which type of homes you want available for the selection box above.
Note Type your message here.
Attach a file Click on “Choose File” button to search your browser for the appropriate file and click on OK to save that file to this message.

  • Click on “OK” at the bottom of the screen to complete the post. An email will also be sent to the recipient(s) with this information.

Option 2. Within a home, go to Family Web: “Posts” tab.

Image: “Family Website Posts Tab”

  • Click on “Post a Message” to add a new message to Foster Family Website.

Image: “Post a Message Screen”

  • Complete the fields.

Image: “Post a Message Screen”

  • Click on “OK” to complete the post. An email will also be sent to the recipient(s) with this information.

Deleting a Post from the Foster Family Website

  • From the Family Web tab within a home, place cursor over or next to a message.

Image: “Delete Existing Message Screen”

  • The words “Delete” will appear. Click on “Delete”.

Image: “OK Delete Screen”

  • A box will open asking you to click on “OK” to complete the removal of the Note/Message from the Foster Family Website.

Viewing a Post on the Foster Family Website

  • From the Family Web tab, click on “View Family Website” in the Posts tab.

Image: “Access Foster Family Website and View New Post”

  • Once in the Foster Family Website, under the Communication tab, see “Notes” in either “Private Posts” or “Community Posts” tabs.

Image: “View New Private Post Screen”

For more details regarding “Community Posts” tab, please see the Foster Family Website User Guide article “Community Posts” in Related Articles. 
For more details with understanding the Foster Family Website, please see Foster Family Website Overview  in Related Articles.

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